Goods are not refundable.
Exchange with receipts from the customers in Hong Kong is allowed at initial Accessory, Open Space No.1, 3rd Floor, Hysan Place within 7 days.
For customers outside Hong Kong who want to do the exchange, please send email via sales@initialaccessory.com within 7 days.
No exchange is allowed for used, damaged goods, item sold on special discount or on sale.
The points used in the redemption will not be returned in any circumstances.
Invoice amount with decimal places will be rounded up to dollars.
initial Accessory would not be responsible to keep any merchandises.
initial Accessory reserves the right for any final decisions.